This policy sets out the basis on which any personal data we collect from you, or that you provide us with through the use of our website, will be stored and processed by us.
This policy is effective from 25 May 2018. We will notify you should any changes be made to it.
If you are searching for a property online, we collect information from you when you register on our site or fill out a form. The information we collect includes your title, name, surname, nationality, email address and, if you choose to provide it, your telephone number. In order for us to evaluate the ways in which the website is being used, certain non-personal information related to your web browsing may also be collected while you are using the website.
If you buy or sell a property with us, we will add more data to this information (economic and financial, other personal circumstances…), which you will be asked for in order to comply with Spanish Laws and Regulations and for us to fully provide the contracted service.
The information you provide us with is used to understand what your needs are and which services we can offer, as well as to personalise and streamline your use of the website and to improve your user experience.
We also use this information, in accordance with your mail preferences (the link to which you can find in the footer of every VIVA mail), to communicate with you about our products, services and promotional offers and to keep your accounts up to date.
In the event of selling a property through VIVA, your contact information is disclosed to our currency exchange partner, Moneycorp, who use it to carry out their commercial operations.
At VIVA, we know that the ways in which we use and store your information is very important to you, and we appreciate your trust in us to do that responsibly and carefully.
We are committed to ensuring that your information is secure, and in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and management procedures to safeguard and protect the information we collect online.
You may exercise your right to access, modify, remove and permanently delete your personal data by sending an email to: firstname.lastname@example.org, or by writing to us at: yourVIVA, Ctra. de Cádiz – N340, Km. 189, Urb. Pinomar s/n, Marbella 29604, Málaga.
You may exercise your right to access, modify, remove and permanently delete your personal data by sending an email to: email@example.com, or by writing to us at: VIVA Elite Homes, Ctra. de Cádiz – N340, Km. 189, Urb. Pinomar s/n, 29604 Marbella, Málaga.
Please also see our Terms & Conditions
“Moneycorp” is the trading name of TTT Moneycorp Limited, whose Spain Branch is registered in the Bank of Spain under number 6875 and in the Málaga Companies Registry volume 5461, book 4638, sheet 7, page MA-131271, 1st registration number, whose registered address is Centro Comercial Cala Sol, Unit 10B, La Cala de Mijas, 29649 Málaga, and whose Company Tax Number is W8266051E.